Frequently Asked Questions
Everything you need to know about AquaZen drinks, orders, and delivery.
Orders & Shipping
We aim to dispatch orders within 1–2 business days. Delivery times vary depending on your location, but most orders arrive within 3–7 business days.
At the moment, we only ship within Australia, but we're working on expanding. Stay tuned for updates.
If there's an issue with your order, please contact us within 7 days of receiving it. We'll do our best to resolve any problems.
Products
You can find our products in select stores across Australia and online. Check out our stockists or shop online to get your favourites delivered.
Our Aloe Vera Drinks and Coconut Water are great for all ages. However, OG Energy Drink contains caffeine and is recommended for adults 18+.
Yes! We're always working on exciting new flavours and refreshing new drinks to keep things delicious. Whether it's new twists on our Aloe Vera Drinks, fresh energy boosts, or even something totally different, we love bringing you more ways to stay hydrated and energised. Got a flavour you'd love to see? Let us know! We love hearing from our AquaZen family.
Product Information
Nope! Our 100% Coconut Water is just that – pure coconut water with no added sugar, preservatives, or artificial ingredients.
Aquazen's 100% Coconut Water stands out from the rest – and it's not just because it's pure. It's because we source the best-tasting coconuts, use minimal processing, and keep every sip as fresh as nature intended. Naturally Sweet & Smooth – Some coconut waters have a dull or slightly sour taste. Not ours! We carefully select young, premium coconuts with a naturally sweeter, more refreshing flavour. No Aftertaste, Just Pure Hydration – Many brands heat-treat their coconut water too much, causing a cooked or artificial aftertaste. We use gentle processing to maintain the crisp, clean taste of fresh coconut water. Zero Additives, Just Pure Goodness – Some brands sneak in natural flavours or adjust sweetness. Not here! Our coconut water is 100% pure, with nothing extra – just the way nature made it. Super Fresh & Naturally Hydrating – Our process locks in that fresh-off-the-tree taste, giving you a light, refreshing drink that feels like you're sipping straight from a coconut. It's pure, smooth, and deliciously refreshing – once you try it, you'll taste the difference!
Our Aloe Vera Drinks come in refreshing flavours like Original, Pineapple, Melon, and Watermelon, made with real aloe vera pulp and the best flavour for a smooth, hydrating taste.